khd88's Privacy Policy
The security of your personal information is our top priority. Through SSL encryption and strict data protection measures, khd88 ensures every piece of your information is fully secured.
Introduction & Scope
Welcome to this sports betting and casino entertainment platform. khd88 is committed to providing a safe, transparent, and trustworthy service for users in Bangladesh. This Privacy Policy ("Policy") explains how we collect, store, use, and protect your personal information.
By using khd88's website or services, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact our support team.
This Policy applies only to khd88's own website and services. We are not responsible for the privacy policies of third-party websites or services.
Detailed Policy Provisions
Information We Collect
When you create an account on khd88, use our services, or contact us, we may collect the following types of information:
1.1 Information You Provide Directly
- Identity information: full name, date of birth, and gender
- Contact information: email address and mobile number
- Identity verification documents: national ID card or passport details (for age verification)
- Financial information: bKash, Nagad, Rocket, or Upay mobile banking numbers
- Account information: username and password (stored in encrypted form)
1.2 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- Device information: IP address, browser type, operating system, and device model
- Usage information: time spent on the site, pages visited, and games played
- Transaction history: records of deposits, withdrawals, and betting activity
- Information obtained from cookies and tracking technologies
1.3 Information Received from Third Parties
For identity verification or fraud prevention purposes, we may verify information through trusted third-party services. In all such cases, the protection of your personal information is always ensured.
Purpose of Data Use
khd88 uses collected information for the following legitimate purposes:
- Account management: creating, managing, and securing your account
- Service delivery: operating betting, gaming, and other services smoothly
- Financial transactions: processing deposit and withdrawal requests
- Age and identity verification: ensuring that only users aged 21 and above can use the platform
- Customer support: resolving your questions or issues
- Fraud prevention: detecting fraudulent activity and preventing money laundering
- Platform improvement: analysing statistics to enhance service quality
- Promotional communications: informing you about bonuses and offers, subject to your consent
- Legal compliance: adhering to applicable laws and regulations
Data Storage & Security
3.1 Security Measures
khd88 uses industry-standard security technology to protect your information:
- All data transfers are secured using SSL (Secure Socket Layer) encryption technology
- Stored passwords are always hashed and encrypted — never readable in plain text
- Financial transaction data is protected by an additional layer of encryption
- Regular security audits and vulnerability assessments are conducted
- Suspicious activity is automatically detected and flagged
3.2 Retention Period
We retain your information for as long as:
- Your account is active and you are using our services
- It is required to meet legal obligations
- It is relevant for resolving disputes or defending legal claims
Even after an account is closed, financial transaction records may be retained for a specific period in accordance with applicable law.
In the event of an external security breach at khd88, we will notify affected users as soon as possible and take the necessary steps to bring the situation under control.
Data Sharing & Disclosure
khd88 does not sell your personal information to third parties. However, information may be shared in a limited way in the following circumstances:
4.1 Service Providers
We engage trusted third parties for payment processing, identity verification, and technical support. These parties receive information only for their specific tasks and are bound by strict confidentiality agreements.
4.2 Legal Requirements
We may be required to disclose information to comply with court orders, government directives, or applicable legal requirements.
4.3 Security & Fraud Prevention
To protect the safety of users and the platform, we may cooperate with relevant authorities in investigating unlawful activity.
4.4 Business Transfers
In the event of a change in company ownership, merger, or acquisition, your information may be transferred to the new entity. You will be notified in advance in such cases.
Cookies & Tracking Technologies
khd88 uses cookies to operate the website smoothly and improve the user experience.
5.1 Types of Cookies
- Essential cookies: required for the core functioning of the website — these cannot be declined
- Functional cookies: used to remember your preferences and settings
- Analytics cookies: used to collect site usage statistics — this helps us improve our services
- Marketing cookies: used to show you relevant content based on your preferences
5.2 Cookie Controls
You can decline or delete non-essential cookies through your browser settings. However, this may limit certain features of the website.
Your Rights
Regarding your personal information, you have the following rights, which khd88 respects:
- Right to access: you may request to know what information we hold about you
- Right to rectification: you may request correction of inaccurate or incomplete information
- Right to erasure: in certain circumstances you may request deletion of your information — however, not all information may be deletable due to legal obligations
- Right to object to processing: you may object to the use of your information for specific purposes
- Right to data portability: you may receive your information in a structured, readable format
- Right to withdraw consent: you may withdraw your consent at any time — this will not affect processing that has already taken place
- Right to opt out of promotional communications: you may request to stop receiving marketing messages at any time
To exercise these rights, please contact our support team. We generally respond to requests as promptly as possible after receiving them.
Privacy of Minors
khd88 strictly provides services only to users aged 21 and above. We do not knowingly collect information from any minor.
An age verification process is followed at the time of registration. If we are notified that a minor's information has been collected by mistake, we will immediately delete that information and close the associated account.
If you believe a minor is using our platform, please contact us.
Special Protection for Payment Information
khd88 pays special attention to the security of financial information. Payment processing on our platform is fully secure:
- All transactions via bKash, Nagad, Rocket, and Upay are processed through encrypted channels
- Your mobile banking PIN or password is never stored on our servers
- Payment information is used solely for processing and verifying the relevant transaction
- Suspicious financial activity is automatically monitored
- Auditable records of all financial transactions are maintained
Important: No khd88 staff member will ever ask for your mobile banking PIN, OTP, or password. Never share this type of information with anyone.
Policy Changes & Updates
khd88 may update this Privacy Policy from time to time. For significant changes, we will notify you in the following ways:
- The date of the change will be clearly noted on the Privacy Policy page of the website
- A notification may be sent to your registered email address
- You may be asked to review the updated policy upon your first login after the change
Continued use of the platform after a policy update will be considered as your acceptance of the revised policy. We therefore recommend visiting this page regularly.
International Data Transfers
Our servers and technology infrastructure may be located in various places. Your information may be stored or processed outside Bangladesh. In such cases, we ensure that:
- Data transfers always take place via secure, encrypted methods
- Adequate data protection measures are in place in the countries to which data is sent
- Third-party partners adhere to the same standard of data protection
Contact & Complaints Resolution
If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us. khd88's support team is available seven days a week, 24 hours a day.
Email Support
For any privacy-related requests and complaints:
Responses are provided by email in both English and Bengali.
Live Chat Support
For immediate assistance, contact us via live chat.
Available:
24 hours / 7 days
When submitting any request related to your information, please contact us from your registered email address and briefly state the nature of your request.
We take your privacy seriously. If you feel we have not handled your information properly, please contact us directly first. We will make every effort to resolve the issue. khd88 remains committed to earning and maintaining the trust of its users.
Related Policies
See the links below to learn about our other policies and terms: